- In case of a booking cancellation, which is completed successfully at least 2 days prior the date of the booked visit, there is no charge and the whole amount paid is going to be refunded by Karavitakis Wines.
- For cancellations made after the cancellation deadline (2 days prior the date of the booked visit) there is no refunding and the customer is going to be charged with the total amount (100%) of the packages purchased.
- In extreme occasions, and if necessary, the winery holds the right to cancel a booking, alter, replace or withdraw a service or provision, without prior notice. In occasions as such, the winery is obligated to refund the total amount (100%) paid for the booking that has been canceled.
- No-show to the programme , the whole amount is withheld.
- Failure to participate in the programme due to third party reasons, like flights cancellation or unsuitable travel documents, is considered as a cancellation.
- Withdrawal during the activity for any reason is not refunded by our company.
